Customer Care Packages
Our commitment. Your choice.
Customer Care Packages (CCPs) bundle Product Care and Customer Care together to ensure you achieve maximum value from your investment. When you buy a CCP from Leica Geosystems, you have peace of mind that nothing stands between you and your productivity. Our global network of professional support and service teams supports you in the way that matters most to you.
无论您有一个大团队还是小团队，或者您的员工是经验丰富的还是新的，都没关系。无论您是复杂的项目还是只是想优化基本的日常任务，Leica Geosystems的主动客户服务都为每个客户提供一个软件包。从基本到高级要求，我们承诺站在您身后。
这些软件包由全球专业支持工程师和服务技术人员的全球网络提供。它们可用于bob apple，，，，GNSS系统，，，，digital levels，，，，controllers，，，，and3D激光扫描仪and软件。
CCPs are available for different durations and coverage levels
Customer Support
我们的直接热线和基于网络的支持
专家：
- Operational questions
- Equipment configuration
- 问题和一般建议
Software Maintenance
通过保持最新状态来最大化生产率：
- 绩效改进
- 应用程序增强
- New Software features
硬件维护
Professional preventative maintenance that helps to:
- Minimise downtime & repairs
- 确保可靠的操作
- 确认准确性
延长保修
Extend coverage beyond the standard warranty:
- 不可预见的故障安全
- 避免计划外的费用
- 最多五年
本地利益
每个销售办公室都提高了标准
Customer Care Package with:
- 本地资源
- Delivery networks
- 本地语言和本地方法的知识
在线培训
Leica Geosystemshas developed an online learning
支持以下平台：
- 增加客户产品知识
- Mazimise instruments utilization
联系Leica Geosystems
Find your Leica Geosystems contact for sales, support and technical service.
Find your Leica Geosystems contact for sales, support and technical service.