Frank Hahnel - Um coração para servir

September 11, 2001. November 6, 2009. June 16, 2016.

These dates live in infamy in the history of the United States of America. Two terrorist attacks and one workplace shooting. More than 3,000 dead, thousands more injured. Lives were forever changed.

All three incidents were captured with laser scanning technology provided by Frank J. Hahnel, III, Leica Geosystems North America Public Safety account manager.

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There when help is needed

工作在一个公司的品牌身份robust red, a blue stripe stands out. Standing at around 6 feet 5 inches tall (1.8 m) at 300 pounds (136 kilos), Hahnel projects an impressive presence when he enters a room. What you notice instantly, though, is a bright blue stripe on the left sleeve of his Polo shirt.

“I wear this with pride. My heart is closer than ever before with the men and women who wear blue,” states Hahnel.

The American flag with blue stripe has become the symbol for the movement in the United States to show support for police nationwide.

“A lot of great people work in these departments, and they make a sacrifice every time they go to work,” said Hahnel. “Neither they nor their families know if they’ll be walking back through that door each evening.”

不过，在在公共安全社区中找到自己的位置之前，哈内尔（Hahnel）走了一条非传统的道路。

A Florida, USA, native, Hahnel started his career in the field – literally. As a bright-eyed18岁的测量师技术员, Hahnel took every opportunity to be out in the field, gathering knowledge and experience. He conducted land and as-built surveys before moving on to work shortly in survey software technical support and development.

Always interested in new and developing technology, Hahnel was next picked up by Cyra Technologies, Inc. in 2000 shortly before it was acquired by Leica Geosystems to become the High Definition Surveying (HDS) business unit. Under the transition, Hahnel became an applications engineer, developing and testing laser scanning technology that at that time could capture 900 points per second in a 40 degree by 40 degree window – an unprecedented amount.

Shortly after the transition, Hahnel’s skills came to the notice of Chuck Coiner, Leica Geosystems Public Safety Group manager, who saw a good fit for Hahnel’s drive and passion in sales.

“Frank is the full package when it comes to sales,” said Coiner. “He can do all of the field work, process the data in any software package we use, and provide workflow results for his customers.”

When the worst terrorist attack to ever occur on U.S. soil took place Sept. 11, 2001, Hahnel, whose father was born in the City and mother born in Newburgh, New York, made his way to Ground Zero with a laser scanner. He was there to support the U.S. Army Corps of Engineers in volume calculations of all the above ground debris from the towers. Shortly after, he would travel to Washington, D.C., to capture the destruction of the Pentagon for the FBI, and digitally preserve the U.S. Capitol for the architect, before returning to New York to perform volume calculations again of the Twin Towers’ wreckage on Staten Island’s Fresh Kills Landfill.

作为越南战争中的美国海军陆战队的儿子和一名40年的职业护士，被消防员，警察和兵役成员的叔叔和堂兄包围，哈内尔说公共服务在他的血液中。

“当需要帮助时，我在那里。”“无论何时何地，我都会在公共安全专业人员需要我时在那里。”

Though a horrifying and emotionally draining experience, Hahnel says he was glad to be of service. Despite the trauma, Hahnel knew he had found his calling.

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Finding a calling to serve

While Hahnel continued to outperform sales goal each year, he, like most Americans, became victim to the U.S. economic crash of 2008. While seeing sales fall and dealing with personal struggles at home, Hahnel recalled his sense of purpose working at Ground Zero.

“I don’t see myself as just a ‘sales guy,’” said Hahnel. “I’m there to consult and really work with clients, and I was able to do that most effectively and with most sense of purpose when I was working on the 9/11 scenes.”

After discussing the idea with Coiner, Hahnel began an aggressive strategy to develop the public safety sector.

“I started in accident investigation because we knew this laser scanning technology could bring untold benefits to the officers,” said Hahnel. “From preserving evidence to clearing the scene faster, laser scanning has a real place in public safety.”

公共安全是一个不仅需要破坏性工作流程的市场，而且还需要技术教育。Coiner知道Hahnel可以教这些客户确保他们接受这项技术，并可以在部署中取得成功。

“Public safety really embodies ‘when it has to be right.’ This is really what Frank lives by,” said Coiner. “His passion for helping people with the Leica Geosystems solutions combined with the experience in starting a new market, Frank made a perfect fit for starting up the public safety focus.”

Hahnel had his first chance to prove the laser scanning technology shortly after on Nov. 6, 2009. When a lone gunman entered his former workplace in Orlando, tragedy struck again, this time close to home for Hahnel who was born and grew up in a suburb of the city. Killing one and injuring five others, the scene, the entire eighth floor of an office building, had to be captured quickly to preserve evidence for court.

哈内尔被召唤到现场Karen Livengood, Orland Police Department Crime Scene Unit (OPD CSU) investigator, to document and process the data. For the first time, aLeica ScanStation C10was used on a crime scene, and Hahnel testified in court to the accuracy of the scan data.

“This was a life-changing event for me,” said Hahnel. “This struck my community, and I was able to be there to support my hometown police while proving the value in the technology I’ve been involved with almost my entire career.”

Hahnel wasawarded the OPD’s Good Citizen Awardfor his actions that day.

“Frank put in a lot of time, personal time, to support us. He’s always willing to drop everything to help us, help law enforcement in general,” said Livengood. “He deserved to be recognised for his efforts. He’s a hard worker, and you just don’t find many people like him anymore.”

不幸的是，在危机时期，Hahnel将再次被要求支持他的家乡。

The mass shooting at the Pulse nightclub June 12, 2016, leaving 49 dead and injuring more than 50 others, has become the second worst terrorist attack on U.S. soil since Sept. 11, 2001. The gunman, who was later identified with ties to overseas terrorist organizations, was killed by authorities after a three-hour hostage standoff in the early morning.

On vacation two hours away at the time, Hahnel was woken that Sunday morning with requests for assistance. Livengood again reached out to Hahnel to support with laser scanning documentation of the large scene. On the drive back to his shaken hometown, Hahnel tried to ready himself for what he was about to walk into.

“The scene was a mass of death. When you have an event like this, there is no preparing yourself,“ said Hahnel. “I had to ready myself as much as possible because there was a job to do.”

Taking twoLeica Scansation P40S，Hahnel与Livengood一起捕捉了俱乐部外面的场景，而OPD犯罪现场的其余部分则使用了自己的个人Leica Scanstation C10。合并后，他们能够在不到一天的时间内记录整个犯罪现场。

Hahnel说：“犯罪现场出现了来自FBI [联邦调查局]和ATF]酒精，烟草，枪支和炸药的许多机构的许多障碍，例如到处都是不规则的碎片，” Hahnel说。“不过，我们的技术使执法部门安心，他们将能够捕获所有细节，而不会抛弃任何东西。”

Almost a year after the horrific attack, Hahnel wouldagain be recognised by the OPDfor his swift action and support that infamous day.

“从第一天开始，我开始使用弗兰克（Frank）进行研究时，在犯罪现场使用激光扫描时，他一直在那里支持我和部门。无论是在回答问题还是向我们展示如何使用扫描仪，弗兰克永远不会让我们失望。” Livengood说。“他不仅成为我的好朋友，而且对所有执法人员来说。他总是愿意提供帮助，我们知道我们可以信任他。”

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Receiving help when needed

After documenting these three major incidents, plus supporting other events involving destruction and death, anyone would be affected by the trauma. Hahnel began showing signs of Post-Traumatic Stress Disorder (PTSD) after his time at Ground Zero.

“I love my job, and I love Leica Geosystems for giving me the opportunity to support the people who are day in and day out seeing things that no normal human should ever have to see,” said Hahnel. “I have been shaped, though, by my work. I’m not the same person I was before.”

虽然他住在创伤后应激障碍的症状,如panic attacks and anxiety, for years, Hahnel began a journey to recover starting in 2008. Between 2010- 2013, three events took place that would alter Hahnel even further and his perception of mental health.

首先，在2010年8月，他的第一个也是唯一的孩子Addisyn的诞生很幸运。像大多数骄傲的父亲一样，他说他的女儿是他一生中最好的部分。他曾经通过头衔和角色定义成功的地方，“确保我的女儿是一个很棒的成年人”现在是他的新标准。

Second, in 2011 Hahnel was asked by Point of Beginning to write a three-part series about his experience laser scanning Ground Zero, the Pentagon and the Capitol in honour of the 10 year anniversary:

• 第1部分：记住9/11
• Part 2: Scanning D.C. Post-9/11
• Part 3: Coming Full Circle

哈内尔（Hahnel）为这个系列贡献了他的持续康复过程，称这使他能够表达自袭击以来就没有的情绪。

Finally, Hahnel met his future wife, Khira Starr Beck Williams, in 2010. A lover of life and cats, Williams encouraged Hahnel to continue to heal his PTSD scars. The couple married in 2014 after Beck was diagnosed with cancer.

“她是我的灵感。通过化学疗法，她一直在脸上露出微笑，”哈内尔说。“如果她能通过所有这些微笑，我知道我可以找到我需要的帮助并继续前进。”

Khira Starr Beck Hahnel在2016年12月19日下午6:15与癌症失去了战斗。她说再见，与她的丈夫，前丈夫，孩子，继女，父母，家人和朋友在一起。

Today, Hahnel encourages public safety professionals and others working in high-stress positions to talk about the challenges of mental health. He strives to remove the stigma of seeking and receiving help when it is desperately needed in these situations.

“Talking about my own struggles, seeking the help Khira encouraged me to find – it’s changed me for the better,” said Hahnel. “As a profession, we should encourage more law enforcement and other members of public safety to not be afraid, help is there when they need it; even if they feel like they don’t need it.”

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继续服务

Hahnel continues to embody the Geosystems values, specifically professionalism, engagement and customer focus, in his everyday work with public safety professionals. With a heart to serve, his commitment to the business, his customers and his team is evident.

“Along with being a technical competent and professional sales person, Frank is also a very caring and passionate human being,” said Coiner. “He is always the first to step forward for others, and he’s never afraid to help someone.”

Hopefully, Hahnel will have no need to mark another infamous date. If the call is made, though, he’ll be ready to serve public safety professionals with laser scanning technology.

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Fun Facts

Favourite Book (Novella):
A Boy and His Dog by Harlan Ellison

最喜欢的冰淇淋黄曲家：
Vanilla

最喜欢的报价：
诗篇23：4是的，尽管我穿过死亡阴影的山谷，但我不会害怕邪恶：因为你和我在一起。你的杆和你的员工安慰我。

Favourite Food:
泰国木瓜沙拉

Favourite Motto:
Anything worth doing is worth doing 150 per cent

One fact that would surprise others:
Not as organised as I wish I were.

Favourite Vacation:
A seven-day cruise on a Disney Cruise Ship.

如果您在一个荒岛上，只能带三个物品：

• Fire starter of some sort
• 水purification system
• Knife

First Concert:
Front 242 in 1992

Hometown:
Winter Park, Florida, USA (suburb of Orlando)

最喜欢的爱好：
Street photography with a Leica camera