Paket Layanan Pelanggan - Customer Care Packages (CCP)

Leica Geosystems Customer Care Packages (CCP) ensure you achieve maximum value from your investment. When you buy a CCP from Leica Geosystems, you immediately start to benefit from instant access to our global network of professional support and service teams while you work.

当您选择CCP时，您会从中获利：

• Maintenance and warranty plans that ensure top equipment availability
• Trouble free usage and minimal downtime
• Preferred hotline access at no additional cost
• Keeps your personnel productive by enabling them to obtain professional advice when needed

As a Leica Geosystems CCP customer, you will enjoy the security of our global components, combined with the convenience of local benefits.

这些包是由石墨润滑油bal network of professional support engineers and service technicians, and are available forbob apple,GNSS products,数字水平和控制器, as well asHDSproducts andsoftware.

客户服务包产品
距离五个不同的CCP范围，您将确保获得最适合您特定要求和预算的软件包。从基本到黄金，Leica Geosystems拥有适合您业务的正确CCP。

CCPs are available for different durations and coverage levels.

客户支持
受益于直接电话和在线访问支持专业人员网络，他们将与您合作解决可能出现的任何问题，无论是操作问题，仪器配置问题还是一般建议。支持请求可以每天24小时在线提交。

软件维护
Latest software improvements and new features keep you and your products up-to-date to maximise productivity.

Hardware Maintenance
经验丰富的定期预防性维护技术服务专家：

• Minimises repairs
• 最小化停机时间
• 确保使用可靠的仪器操作Calibration CertificateBlue

完整的服务历史记录可帮助您的产品保留其未来的销售价值。bob综合app下载

Extended Warranty
Leica Geosystems测量工具具有标准的一年保修。这可以扩展到最多三年，涵盖人工和备件。扩展的保修提供了额外的安全性，知道将来可以避免计划外的成本。

Local Benefits
每个销售办公室都通过本地资源，交付网络，本地语言和本地方法的知识来增强标准CCP。

Online Learning
Leica Geosystems has developed an online learning platform for a wide range of products, to further educate customers to use the functionality of their instruments to the maximum. Our products have many excellent features which all contribute to increasing efficiency on site and the online learning platform assists you to gain the most value from your products. The online learning courses are available to everyone who has a Leica Geosystems myWorld account, with one of the supported products registered that has an active Customer Care Package (CCP). To login, please click this link:Learning.www.sendai-torema.com