Frank Hahnel - Um coração para servir

September 11, 2001. November 6, 2009. June 16, 2016.

这些日期生活在美利坚合众国历史上。两次恐怖袭击和一次工作场所射击。超过3,000人死亡，数千人受伤。生活永远改变了。

All three incidents were captured with laser scanning technology provided by Frank J. Hahnel, III, Leica Geosystems North America Public Safety account manager.

---

There when help is needed

Working in a company whose brand identity is robust red, a blue stripe stands out. Standing at around 6 feet 5 inches tall (1.8 m) at 300 pounds (136 kilos), Hahnel projects an impressive presence when he enters a room. What you notice instantly, though, is a bright blue stripe on the left sleeve of his Polo shirt.

“我很自豪。我的心比以往任何时候都更加紧密，穿着蓝色的男人和女人。

带有蓝色条纹的美国国旗已成为美国运动在全国范围内表示支持的象征。

“A lot of great people work in these departments, and they make a sacrifice every time they go to work,” said Hahnel. “Neither they nor their families know if they’ll be walking back through that door each evening.”

不过，在在公共安全社区中找到自己的位置之前，哈内尔走了一条非传统的道路。

Hahnel是美国佛罗里达州的本地人，从字面上看他的职业生涯。作为一个明亮的眼睛18岁的测量师技术员, Hahnel took every opportunity to be out in the field, gathering knowledge and experience. He conducted land and as-built surveys before moving on to work shortly in survey software technical support and development.

Always interested in new and developing technology, Hahnel was next picked up by Cyra Technologies, Inc. in 2000 shortly before it was acquired by Leica Geosystems to become the High Definition Surveying (HDS) business unit. Under the transition, Hahnel became an applications engineer, developing and testing laser scanning technology that at that time could capture 900 points per second in a 40 degree by 40 degree window – an unprecedented amount.

Shortly after the transition, Hahnel’s skills came to the notice of Chuck Coiner, Leica Geosystems Public Safety Group manager, who saw a good fit for Hahnel’s drive and passion in sales.

“Frank is the full package when it comes to sales,” said Coiner. “He can do all of the field work, process the data in any software package we use, and provide workflow results for his customers.”

When the worst terrorist attack to ever occur on U.S. soil took place Sept. 11, 2001, Hahnel, whose father was born in the City and mother born in Newburgh, New York, made his way to Ground Zero with a laser scanner. He was there to support the U.S. Army Corps of Engineers in volume calculations of all the above ground debris from the towers. Shortly after, he would travel to Washington, D.C., to capture the destruction of the Pentagon for the FBI, and digitally preserve the U.S. Capitol for the architect, before returning to New York to perform volume calculations again of the Twin Towers’ wreckage on Staten Island’s Fresh Kills Landfill.

哈内尔说，作为越南战争中美国海军陆战队的儿子和一名40年的职业护士，被消防员，警察和兵役成员包围着，他说公共服务在他的血液中。

“当需要帮助时，我在那里。”“无论何时何地，我都会在公共安全专业人员需要我时到那里。”

Though a horrifying and emotionally draining experience, Hahnel says he was glad to be of service. Despite the trauma, Hahnel knew he had found his calling.

---

寻找服务的呼唤

尽管Hahnel每年继续超越销售目标，但他和大多数美国人一样，成为2008年美国经济崩溃的受害者。在看到销售量下降并在家中处理个人斗争时，Hahnel回忆起他在Ground Zero工作的目的感。

哈内尔说：“我不认为自己只是'销售人员'。”“我在那里咨询并真正与客户合作，当我在9/11场景上工作时，我能够最有效地做到这一点。”

After discussing the idea with Coiner, Hahnel began an aggressive strategy to develop the public safety sector.

“I started in accident investigation because we knew this laser scanning technology could bring untold benefits to the officers,” said Hahnel. “From preserving evidence to clearing the scene faster, laser scanning has a real place in public safety.”

公共安全是一个不仅需要破坏性工作流程的市场，而且还需要技术教育。Coiner知道Hahnel可以教这些客户，以确保他们接受这项技术，并可以在部署中取得成功。

Coiner说：“公共安全确实体现了'必须正确的时候。’这确实是弗兰克所生活的。”“他对帮助人们使用Leica Geosystems Solutions的人们的热情结合了开始新市场的经验，非常适合开始公共安全的重点。”

Hahnel had his first chance to prove the laser scanning technology shortly after on Nov. 6, 2009. When a lone gunman entered his former workplace in Orlando, tragedy struck again, this time close to home for Hahnel who was born and grew up in a suburb of the city. Killing one and injuring five others, the scene, the entire eighth floor of an office building, had to be captured quickly to preserve evidence for court.

哈内尔被召唤到现场Karen Livengood，奥兰德警察局犯罪现场单位（OPD CSU）调查员，以记录和处理数据。第一次Leica ScanStation C10was used on a crime scene, and Hahnel testified in court to the accuracy of the scan data.

“对我来说，这是改变人生的事件，”哈内尔说。“这打动了我的社区，我能够在那里支持我的家乡警察，同时证明了我几乎参与整个职业生涯的技术的价值。”

哈内尔是awarded the OPD’s Good Citizen Award那天他的行动。

“Frank put in a lot of time, personal time, to support us. He’s always willing to drop everything to help us, help law enforcement in general,” said Livengood. “He deserved to be recognised for his efforts. He’s a hard worker, and you just don’t find many people like him anymore.”

不幸的是，在危机时期，Hahnel将再次被要求支持他的家乡。

The mass shooting at the Pulse nightclub June 12, 2016, leaving 49 dead and injuring more than 50 others, has become the second worst terrorist attack on U.S. soil since Sept. 11, 2001. The gunman, who was later identified with ties to overseas terrorist organizations, was killed by authorities after a three-hour hostage standoff in the early morning.

On vacation two hours away at the time, Hahnel was woken that Sunday morning with requests for assistance. Livengood again reached out to Hahnel to support with laser scanning documentation of the large scene. On the drive back to his shaken hometown, Hahnel tried to ready himself for what he was about to walk into.

“The scene was a mass of death. When you have an event like this, there is no preparing yourself,“ said Hahnel. “I had to ready myself as much as possible because there was a job to do.”

Taking twoLeica Scansation P40S，Hahnel用Livengood捕获了俱乐部外面的场景，而OPD犯罪现场的其余部分则使用了自己的个人Leica Scanstation C10。合并后，他们能够在不到一天的时间内记录整个犯罪现场。

Hahnel说：“犯罪现场在许多机构（例如联邦调查局）和ATF]酒精，烟草，枪支和炸药局等几个机构都存在许多文件障碍。”“不过，我们的技术使执法部门安心，他们将能够捕获所有细节，而不会留下任何东西。”

Almost a year after the horrific attack, Hahnel wouldagain be recognised by the OPDfor his swift action and support that infamous day.

“从第一天，我遇到了弗兰克（Frank）开始研究犯罪现场的激光扫描时，他一直在那里支持我和部门。无论是在回答问题还是向我们展示如何使用扫描仪，弗兰克永远不会让我们失望。” Livengood说。“他不仅成为我的好朋友，而且对所有执法人员来说。他总是愿意提供帮助，我们知道我们可以信任他。”

---

Receiving help when needed

After documenting these three major incidents, plus supporting other events involving destruction and death, anyone would be affected by the trauma. Hahnel began showing signs of Post-Traumatic Stress Disorder (PTSD) after his time at Ground Zero.

“I love my job, and I love Leica Geosystems for giving me the opportunity to support the people who are day in and day out seeing things that no normal human should ever have to see,” said Hahnel. “I have been shaped, though, by my work. I’m not the same person I was before.”

尽管他生活在PTSD的症状，例如惊恐发作和焦虑，但多年来，Hahnel开始了从2008年开始康复的旅程。在2010年至2013年之间，发生了三起事件，这将进一步改变Hahnel，并且对他对心理健康的看法。

首先，在2010年8月，他的第一个也是唯一的孩子Addisyn的诞生很幸运。像大多数骄傲的父亲一样，他说他的女儿是他一生中最好的部分。他曾经通过头衔和角色定义成功的地方，“确保我的女儿是一个很棒的成年人”现在是他的新标准。

Second, in 2011 Hahnel was asked by Point of Beginning to write a three-part series about his experience laser scanning Ground Zero, the Pentagon and the Capitol in honour of the 10 year anniversary:

• 第1部分：记住9/11
• 第2部分：扫描华盛顿后9/11
• 第3部分：完整的圈子

哈内尔（Hahnel）为这个系列贡献了他持续的康复过程，称这使他能够表达自袭击以来就没有的情绪。

Finally, Hahnel met his future wife, Khira Starr Beck Williams, in 2010. A lover of life and cats, Williams encouraged Hahnel to continue to heal his PTSD scars. The couple married in 2014 after Beck was diagnosed with cancer.

“她是我的灵感。通过化学疗法，她一直在脸上露出微笑，”哈内尔说。“如果她能通过所有这些微笑，我知道我可以找到所需的帮助并继续前进。”

Khira Starr Beck Hahnel在2016年12月19日下午6:15与癌症失去了战斗。她说再见，与她的丈夫，前丈夫，孩子，继女，父母，家人和朋友在一起。

Today, Hahnel encourages public safety professionals and others working in high-stress positions to talk about the challenges of mental health. He strives to remove the stigma of seeking and receiving help when it is desperately needed in these situations.

Hahnel说：“谈论我自己的挣扎，寻求帮助Khira鼓励我找到 - 这使我变得更好了。”“作为一项职业，我们应该鼓励更多的执法部门和其他公共安全成员不要害怕，在需要时会在那里提供帮助；即使他们觉得自己不需要。”

---

继续服务

Hahnel在与公共安全专业人员的日常工作中继续体现地理系统的价值观，特别是专业精神，参与和客户关注。他对业务的承诺，他的客户和团队的承诺很明显。

Coiner说：“除了成为技术能力和专业的销售人员外，弗兰克还是一个非常有爱心和热情的人。”“他始终是第一个为他人前进的人，他从不害怕帮助某人。”

Hopefully, Hahnel will have no need to mark another infamous date. If the call is made, though, he’ll be ready to serve public safety professionals with laser scanning technology.

---

有趣的事实

Favourite Book (Novella):
A Boy and His Dog by Harlan Ellison

最喜欢的冰淇淋黄曲家：
Vanilla

最喜欢的报价：
诗篇23：4是的，尽管我穿过死亡阴影的山谷，但我不会害怕邪恶：因为你和我在一起。你的杆和你的员工安慰我。

最喜欢的食物：
泰国木瓜沙拉

Favourite Motto:
任何值得做的事情都值得做150％

One fact that would surprise others:
不像我希望的那样井井有条。

Favourite Vacation:
迪士尼游轮上的7天游轮。

如果您在一个荒岛上，只能带三个物品：

• 某种消防起动器
• 水purification system
• Knife

第一场音乐会：
Front 242 in 1992

Hometown:
美国佛罗里达州温特公园（奥兰多郊区）

最喜欢的爱好：
Street photography with a Leica camera