Machine Control Customer Care Packages

As a reliable business partner, we offer an extensive range of customer care packages designed specifically for machine control and heavy construction professionals. The packages offer access to the international machine control customer support network and themyWorld customer portalfor knowledge transfer. Our team of skilled and experienced support engineers and service technicians is committed to help you meet your deadlines and reduce your downtime.

Active Customer Care offers:

• Quick and easy communication between site personnel and skilled experts
• 维护良好，最新产品和软件bob综合app下载
• 经验丰富的技术人员每年进行预防性检查
• Standard warranty on Machine Control products of one year
• 我们将满足您需求的合作伙伴关系

Leica GeoSystems机器控制客户服务是一项全面的全球服务，不仅可以全天候为您提供支持，而且可以保持近距离并为未来计划创新的解决方案。It's our commitment to your success.

客户服务软件包(CCP)
使用我们的CCP范围获得最大的投资回报，该公司专门设计以满足机器控制解决方案客户的需求。CCP使您可以立即访问我们的全球支持工程师网络，并获得许多进一步的好处。

技术服务
The wide range of technical services including on-site support, technical support, repairs, preventative maintenance and calibration are carried out by experts. They will ensure your products are ready when and where you need them.

• 软件维护- 从客户门户下载软件升级，改进和新功能
• Customer support- 通过电话或在线访问支持工程师网络
• 现场服务- 年度预防性检查，包括视觉和系统检查以及检查校准测量
• Extended warranty- 一年保修作为Leica Geosystems的机器控制产品的标准。bob综合app下载

Customer portal
myWorldis Leica Geosystems' customer portal where you can access a world of knowledge. The platform provides instant product information that helps you keep your equipment and software up to date. The portal ensures best performance and productivity.

• View detailed product information
• Stay up-to-date with the latest documentation
• Perform automatic on-line software updates easily
• 查看产品的完整服务历史bob综合app下载
• Have instant access to status of current service cases
• 在线创建支持请求，这些请求迅速由熟练的专业人员回答

Contact your local sales representative to discuss the best CCP for you.